***All dewar shipments require a pre-paid, return FedEx/USPS shipping label***
- Because local courier pick-up from our mail delivery room has become increasingly time-consuming to coordinate, we are no longer accepting dewar pick-ups via courier. This is to ensure your grids are delivered back to you in a timely manner, and are still cold when they arrive! Thank you for your understanding.
- You may still use a local courier service for deliveries-only. The delivered shipment must contain a pre-paid FedEx/USPS shipping return label.
- If your dewar shipment does not include a pre-paid return shipping label, you will need to email one to cryoEM@crystal.harvard.edu, or mail a physical copy of one, to the address listed below in order to get your dewar and saved grids back.
When to mail the shipment:
- Grids and a hard copy of your inventory are due 3 business days in advance of your session.
- Grids that are overnight shipped on Fridays, or the night before holidays, will not be received until the following business day.
- HMS Holiday list: https://hr.harvard.edu/holiday-calendar
Shipping Address:
- For all dewar deliveries, use the following address:
Dr. Remya Nair (SGM B04)
Harvard Medical School
Loading Dock
Warren Alpert Building
200 Longwood Ave
Boston, MA 02115
- Delivery Address Phone Contact: 617-432-7909
- If you are using a local courier service for delivery-only, and they have any issues locating the HMS loading dock, contact ph.: 617-432-7909, or email devonne_countryman@hms.harvard.edu
- The HMS mail room loading dock is open 7:30am-3:00pm.
- Notify staff at cryoEM@crystal.harvard.edu when your shipment is en route
Dewar Return:
- After your session, staff will return your dewar and/or grids using your pre-paid FedEx/USPS return shipping label.
- FedEx/USPS shipments are picked up from the HMS loading dock 9:30AM daily, or 7PM from the FedEx drop off location.
- We will inform you via email once your dewar is en route.
- If your dewar shipment does not include a pre-paid return shipping label, mail one to the above address as soon as possible. We cannot guarantee your dewar will be kept cold beyond 2 weeks after your imaging time.
Email cryoEM@crystal.harvard.edu with any additional shipping questions.
Download these shipping instructions in PDF format here: https://www.dropbox.com/s/8rx5ikuqo95a7ak/Dewar_Shipment_Instructions.pd...